Your privacy is our priority. This document transparently explains how Link Mega collect, use, store, and protect your personal data – in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Key Summary: Link Mega does not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. Your data is used solely to operate the platform's services, process financial transactions, and enhance your experience on Link Mega.
Link Mega ("we", "platform") are committed to protecting the privacy of all members and users of our services at https://linkmega.app. This Privacy Policy transparently explains how we manage your personal data – from how it is collected, used, stored, and protected, to your rights to control that data.
This policy is formulated in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in data protection. By registering for or using the services of Link Mega, you agree to the terms set out in this Privacy Policy.
This policy applies to all personal data you provide to us – whether during account registration, when making deposit or withdrawal transactions via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, when contacting our support team, or when using any feature of the platform Link Mega.
This includes your full name as per your Malaysian identity card (MyKad), date of birth, gender, and identity card number. This data is required to verify your identity and confirm that you meet the minimum age requirement of 18 years to use the service Link Mega.
An active Malaysian mobile number, email address, and residential address (where required for KYC). This data is used for account-related communications and transaction verification.
Information related to deposit and withdrawal transactions – including the payment method used (Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, ShopeePay, or Boost), bank account number, and transaction records. Link Mega does not store credit or debit card details directly – this data is handled by licensed third-party payment processors.
Game records, types of games played (slots, jackpot, live casino, Malaysia Super League or EPL football betting, badminton, e-sports), betting history, wins and losses, usage time, and devices used to access the platform.
| Data Category | Specific Examples | Requirements |
|---|---|---|
| Identity | Full name, MyKad, date of birth | Mandatory (KYC) |
| Links | MY phone number, email | Mandatory |
| Financial | Payment method, bank account number | Mandatory (transactions) |
| Usage | Game records, bets | Automatic |
| Technical | IP address, device type, browser | Automatic |
| Communications | Customer support records | When applicable |
Data is collected when you: register a new account on Link Mega; completing the identity verification (KYC) process; making deposits or withdrawals; contacting our customer support team; or submitting feedback forms and surveys.
When you use the platform Link Mega, our system automatically records certain technical information, including IP address, web browser type, device operating system, pages visited on the platform, session time and duration, and gameplay session data. This data is used for system maintenance, security, and improving the user experience.
Link Mega uses cookies and similar tracking technologies to enhance the user experience on our platform. Further details on cookie usage are explained in Section 7.
Link Mega uses your personal data for the following legitimate and necessary purposes:
Link Mega will not use your data for purposes beyond those listed above without first obtaining your renewed consent.
Link Mega expressly affirms that we does not sell, rent, or disclose your personal data to any third party for their own marketing purposes.
In the course of operating the platform, Link Mega share necessary data with trusted service providers, including: payment processors handling DuitNow, Touch 'n Go, GrabPay, and FPX transactions; licensed game software providers; cloud computing service providers; and cybersecurity service providers.
All these service providers are bound by confidentiality agreements and are only permitted to use your data for the specific purposes required to deliver their services to Link Mega.
Link Mega may be required to disclose your data to government authorities or law enforcement agencies where mandated by a valid court order, anti-money laundering investigations, or other mandatory reporting obligations under Malaysian law.
In the event of a merger, acquisition, or sale of business assets, user data may be transferred as part of that transaction. You will be notified in advance should such a situation arise.
Before sharing data with any third party, Link Mega ensuring recipients maintain data protection standards equivalent to or higher than our own.
Link Mega implements multiple layers of technical and organisational protection to keep your personal data secure:
While we take all reasonable precautions, no security system is perfect. You are encouraged to use a strong password and never share your account login credentials with anyone.
Link Mega uses cookies and similar technologies to enhance platform functionality and your overall experience. Cookies are small text files stored on your device when you visit our platform.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality. Link Mega. For guidance on managing cookies, refer to the help documentation for your web browser.
Under Malaysia's PDPA and privacy policy Link Mega, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request a correction if the personal data we hold about you is inaccurate or out of date.
Under certain circumstances, you may request that your data be deleted from our systems.
You may request that we restrict how we process your data in certain circumstances.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format upon request.
To exercise any of the above rights, contact our privacy team at support@linkmega.app by including your full name, account number, and a description of your request. We will process your request within 14 business days.
Link Mega retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, Link Mega will securely delete or anonymise that data.
Services Link Mega is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a minor's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe your underage child has registered an account on Link Mega, please contact us immediately at support@linkmega.app so that we may take the appropriate action.
Link Mega reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service enhancements.
When we make significant changes to this Privacy Policy, we will notify you via:
Continued use of the platform Link Mega after the effective date of any policy update will be considered your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Link Mega handle your personal data, please reach us through the following channels:
Support@linkmega.app
Response within 2–3 business days
In-platform
24/7, response within 3 minutes
Personal support
For sensitive privacy matters
Six layers of protection we have in place to safeguard every member's privacy.
Every byte of data transmitted between your device and our servers Link Mega encrypted to 256-bit SSL standards – the same standard used by leading banks in Malaysia.
All data handling practices Link Mega is designed to be fully compliant with the Personal Data Protection Act 2010 (PDPA) – Malaysia's primary data privacy legislation.
Link Mega has never and will never sell, rent, or disclose your personal data to third-party advertisers or marketers for their benefit.
Only staff Link Mega who are specifically authorised may access members' personal data, and all access is logged and periodically audited by our security team.
Add an extra layer of security to your account. Two-Factor Authentication (2FA) is available to all members Link Mega and is strongly recommended for maximum security.
You may request access to, correction of, or deletion of your data at any time. Link Mega committed to processing every request within 14 business days.
Read our other policies that complement your agreement with Link Mega.
Register a free account at Link Mega today and enjoy Malaysia's online entertainment platform that takes your privacy seriously – 256-bit SSL, full PDPA compliance, and your data always in your hands.